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    Are florapothecarie products really 100% natural?

    Yes! I use only truly natural ingredients, nothing manmade. This means absolutely no artificial fragrances or colorants, no preservatives, nothing you wouldn't find in nature.


    And your products are vegan too?

    Yep! I don't even use beeswax. Neither my finished products, nor the ingredients I use are tested on animals.


    Do you make all of your products in the U.S.?

    Yes, all florapothecarie products are handmade by Sami Jo Jensen in Connecticut. Sometimes, her wonderful boyfriend (Dave), niece (Scarlett), and sister (Suzi) help too!


    Where do you buy your ingredients?

    I purchase my ingredients only from the most trusted, environmentally-minded sources. Most of my ingredients come from within the United States and are Certified Organic by the USDA. I make sure materials that come from outside of the US are Fair Trade Certified.


    You don't use preservatives, so what's the shelf life of your products?

    The shelf life varies by product, but they typically last 12-24 months on a shelf, and 6-12 months once opened. You can extend the life by keeping products out of sunlight and at room temperature or below. Though I do not use artificial preservatives, I do use Vitamin E (a natural preservative) in many of my products.


    Why did my Rose + Tea Toner become darker? Why does my Rose + Sea Salt Hair Spray look cloudy?

    The appearance of your Rose + Tea Toner or Rose + Sea Salt Hair Spray may change as a result of the natural ingredients within them. Green Tea Extract tends to darken over time, which may give your toner a tan color. The Dead Sea and Pink Himalayan salts in the hair spray may dissolve more or settle. Neither of these processes will make these products less effective or "go bad."


    I have a nut or soy allergy. Can I use your products?

    Allergies are such a pain, right? I try to keep florapothecarie products as hypoallergenic as possible, so I do not use Almond Oil or Soy in any of my products. I do use Coconut Oil and Shea Butter in many products, but these do not typically irritate those with nut allergies. Still, it's best to talk to your doctor before trying my products if you have a severe nut allergy. I also recommend starting with my travel/trial size sets before purchasing full-size.


    Why do your shipping rates seem high?

    I use glass jars and bottles to house all of my products because glass is easily reusable, recyclable, and (unlike plastic) is impervious chemical breakdown by essential oils. But this does make packages a bit heavier. I make every effort to keep shipping costs down while also ensuring no breakage.


    I live outside the US and Canada. Why can't I buy your products?

    florapothecarie is an extremely small company — just run by one person! So, it's very difficult (and expensive) to set up shipping solutions outside of the US and Canada. But stick with me and, as florapothecarie grows, I'll do my best to expand to other countries. :)